Create a ServiceNow Connection

Create a Connection to ServiceNow in Hero Platform_

    1. Open Hero Platform_.

    2. Open Integration from the navigation menu and select Connections.
        

   3. Click Create New Connection.
        

   4. Give the Connection a name and select Servicenow from the drop-down list for Connection type.

        

   5. The ServiceNow Connection details screen pops up with fields that need to be configured.

        Enter your ServiceNow:

  • Instance ID
  • Username
  • Password

        

     6. Click Test connection. A confirmation message is displayed if the connection has been established in Hero Platform_.

        

     7. Click OK to finish saving the Connection in Hero Platform_.


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