Users

Create and manage Hero_Flow users and user roles.

Add Hero_Flow Users

To create a Hero_Flow user:

  1. Click the heading titled Users on the Administration overview page.
  2. Click Create new User.

  3. Enter the credentials for the new user:
    • Enter a user's name.
    • Enter the user's email address.
    • Assign the user one or more roles.
      • ADMIN - Access to the Hero_Flow app, Robin app, and Hero_Go app
      • ROBIN - Access to the Robin app
      • HERO_GO -Access to the Hero_Go app
    • Enter a password for the user.
      • Requires:
        • a minimum of 8 characters and a maximum of 128 characters 
        • one upper case letter
        • one lower case letter
        • one number
        • one special character
        • no more than three consecutive characters
    • Confirm the password.
    • Mark the checkbox if the user is currently active with the ability to access their role in Hero_Flow.


  4. Click OK.

Edit, Delete, or Reset the Password for Hero_Flow Users

To edit, delete, or reset the password of a Hero_Flow user:

  1. Click the heading titled Users on the Administration home page.
  2. Locate the user to modify.
  3. Click the Settings icon on the far right on the user's row.

Edit User

Editing a user allows an admin to update a user name, email address, user role, and if the user is active/inactive on the Hero_Flow system.

Enter the updated credentials for the user and click OK to save.

Passwords are not displayed or able to be recovered. If an active user is unable to authenticate, the Reset Password option is available.

Delete User

Click Yes, Delete to confirm that the user will be permanently deleted. 

Deleted user profiles are not recoverable. 

Reset User Password

Enter and confirm a new password for the user. Click OK to save.